6 Proven Ways for Businesses to Improve Their Marketing Operations

4 mins read

Setting up a business and then aiming for growth isn’t easy. Many critical factors come into play, such as understanding your customers, taking social responsibility, adopting smart tech, and committing to your goals. One of the most critical goals for every business is undoubtedly to create an unbreakable and functioning marketing plan.

Failing to develop a marketing plan and then improve it can result in low customer volume, budget problems, and the business’s downfall in the worst-case scenario. Knowing how to improve your marketing operations, on the other hand, is frequently compared to rocket science. How do you effectively deliver your message to the right audience? How do you increase sales and visibility while maintaining profits? With so much vying for attention these days, it’s easy to see why most entrepreneurs lose sight of their primary goals. From social media to blogging, PPC advertising, and SEO, business professionals have a lot on their plate.

However, the following ways should provide an essential first overview of how to improve the performance of your marketing operations. Read this, and you’ll never have to experience any pitfalls or unfortunate situations in business ever again.

1. Provide Value

According to a recent Verint study, only 24% of consumers know that businesses value their input. Likewise, only 29% believe they are valued as customers. These statistics demonstrate how many consumers have a negative perception of brands. You can change this perception and obtain a significant competitive advantage by supplying value to your audience through offers, content, and support. However, scaling a marketing strategy to offer value to your consumers isn’t easy.

To accurately determine how to provide value to your customers, you’ll have to dig deep and understand their underlying needs. And for this, you’ll have to carry out extensive market research. Afterward, you’ll have to conduct market experimentation to ensure your strategy is workable. While these activities might seem manageable at first, they aren’t. So, it’s best to hire expert marketers to manage all these activities and execute winning strategies. Look for marketers having online MBA marketing credentials as they possess exceptional business and marketing skills. Given the experiential learning they gain from online programs and their industry exposure, they’re a perfect fit for your marketing needs. Ultimately, you’ll be providing your target audience with the value they seek.


2. Focus on your top customers

Pareto’s famous principle is based on the 80/20 rule and is popularly used in the business sector. In business, this means that roughly 80% of customers deliver 20% of the sales, while the remaining 20% bring in 80% of sales. As a result, focusing on the most profitable 20% should increase your sales volume. Rather than wasting time trying to please everyone, focus on developing long-term relationships with your top customers. You could send out newsletters regularly to keep these customers up-to-date on your latest services and products. You can also provide them with free trial products or loyalty points. But, we aren’t saying that you should ignore the other 80%; instead, focus on keeping repeat customers satisfied.

3. Leverage influencers

Do you want to spread the word and increase your visibility on social media without having to wait months to construct an audience? Then leverage influencer marketing. The key, however, is to find the correct influencer. You are not required to work with influencers who have millions of followers. You could go with micro-influencers with tens of thousands or even hundreds of thousands of followers. What’s the catch? Identify the correct influencer in your niche to ensure you’re reaching the right people. It isn’t about getting your message out there but conveying it to the right consumers. If you do it correctly, you can likely reach a reasonable audience for not much cash invested when considering the potential profit.

Besides, this makes perfect sense if your sales systems and products are on the spot. Suppose you have a converting offer, and all you need is more visibility. In that case, this is most probably the correct marketing strategy for you right now. Evaluate the situation and reach out to influencers to determine their pricing. Start with small tests to identify what works, then scale up.

4. Use AI, VR, and AR

When improving your marketing operations, you should not overlook technological advancements. AI can enhance ads, PPC advertising, and automate personalization. AI can also assist you in creating profit and loss statements, data insights, and business reports. Using virtual reality, you can improve the brand experience for your target audience. Use it to allow customers to try your products before purchasing them. Virtual reality marketing is being used successfully in a variety of industries. What’s more, these tools and filters can be used in conjunction with various other applications.

5. Keep tailoring

Tailoring campaigns is a marketing strategy related to creating personas. It includes customizing your marketing campaign messages and researching the channels through which you send these messages. So make choices that are appropriate for your audience. For example, your research may reveal that one group of your customers avoids print media; for them, you’ll want to create digital-only campaign materials. Another segment may prefer only print advertisements. Before you carry out your marketing plans, you should analyze this information. Moreover, adjust your marketing messages and copy as needed.


6. Set your KPIs and track them

Lastly, even the best marketing tools, plans, and activities are useless if you haven’t defined what you seek to accomplish with a particular campaign.

KPIs (key performance indicators) outline specific target definitions, such as “increase number of leads per stream X in period Y” or “increase visibility by X% within Y months.” The entire marketing team should stick with the KPIs. Other than that, KPIs are frequently established top-down by management or other business units. It is critical to synchronize and align these objectives.


Keeping your marketing plans intact is key to driving sales and reaching potential customers. By following these techniques and tips, you’ll conveniently fill the gaps in your marketing campaign. After all, having a plan that works for your company or brand is becoming increasingly important in today’s ever-changing marketing landscape. Recognizing your target audience and setting clear objectives and time frames to achieve them should give your company a leg up.